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PetSquared.com Privacy StatementWhat Information We CollectUse of Data Use of Your Email Links Log Files Third Party Use of Information Third Party Affiliate Programs Information Security Cookies Notification of Privacy Policy Changes Contacting Us What Information We CollectPetSquared.com is vigilant about protecting your privacy and personal information. We collect and store some or all of the following information about our users: name; email address; and billing information, such as address and phone number. We also receive and may store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses PetSquared.com.In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with additional, optional information regarding your personal or pet-related interests, experience with our products, and more detailed contact preferences. Customers and visitors always have the option of choosing not to provide us with this optional information. Use of DataPetSquared.com uses your information to better understand your needs and provide you with better service. Specifically, we use your information to fulfill a transaction, including fulfillment of orders and promotional offers, to communicate back to you, to update you on service and benefits, to personalize our Web site for you, and to manage your account. Credit card numbers are used only for payment processing and fraud protection, and are not used for other purposes. We do not store credit card numbers. Users are required to enter a credit card and card verification number for each purchase.Use of Your Email AddressIf you choose to provide us with your email address when you register as a customer or make a purchase from us, we may occasionally send you email with recommendations or notices of new products, prices, and services. This email may include paid advertisements from third parties. At the time you register or make a purchase, you will be given the opportunity to opt into or out of this service. If you do not initially choose to opt out, you may still block future email of this type, simply by following the unsubscribe instructions that accompany all such communications.Separately, we send notifications via email to keep you informed about the status of your orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of our services. Therefore there is no opt-out available for service notifications and these messages cannot be blocked. We follow strict best practices for email marketing and customer contact, and we urge our business partners to do so as well. LinksOur site contains links to other Web sites. Please note that when you click on one of these links, you are 'clicking' to another Web site. As PetSquared.com does not accept liability for misuse of any information by any Web site controller to which we may link, we encourage you to read the privacy statements on these linked sites, as their privacy policies may differ from ours.If you choose to take advantage of an offer from one of our partners, you may be required provide information to the partner directly. We encourage you to review the privacy statements of such partners, as their policies may differ from ours. Log FilesPetSquared.com maintains log files of the traffic that visits our site. We do not link any information gathered in these log files to personally identifying information. Log files are used to review customer fall off, identify site errors, and evaluate marketing campaigns. Information collected includes IP addresses and browser types.Third Party Use of InformationPetSquared.com will never share, sell, or rent individual personal information unless ordered by a court of law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. For marketing purposes, visitor and customer information is statistically aggregated and reviewed. However, we do not disclose information that could be used to personally identify you, such as your name, email address, account, password, or transaction history. Information submitted to us is only available to individuals managing this information for the purpose of sending you emails based on your opt-in status.Third Party Affiliate ProgramsPetSquared.com may, on occasion become a member of a third party affiliate program. Under these programs, we advertise and direct traffic from PetSquared to a third party affiliate site. PetSquared.com may receive a commission related to sales that transpire on the affiliate's site related to PetSquared.com traffic. Sales that originate on a third party affiliate site establish a relationship between that site and the purchasing customer. In these cases, the affiliate's operating policies related to support, refunds, shipping, privacy, etc. are in affect for that particular purchase. Some third party affiliates may require an account to be created on their site to full fill a purchase. Under no circumstances does PetSquared.com share any customer personal information with third party affiliates or request personal information from third party affiliates to establish an account on either site or require such information for tracking or marketing programs.PetSquared.com is not bound to continue any membership in a third party affiliate program and may choose at anytime to not promote or advertise the program on its site. Information SecurityPersonal information on our customers is protected in transit via HTTPS and SSL security. Credit card information has multiple layers of security, including encryption and SSL in transit. All PetSquared.com payments are processed using a secured thawte SSL certificate, providing secure communications and transactions by encrypting all data to and from our "https://" web pages.You can verify our site as a trusted site by clicking on the thawte Trusted Site Seal. Visitors will receive real-time confirmation of the validity of the SSL certificate associated with PetSquared.com. CookiesPetSquared.com uses software tags called "cookies" to identify customers when they visit our site. Cookies are used to remember user preferences and maximize performance of our services. Additionally, cookies help us to identify returning users so that we don't ask them to enter their shipping information during every transaction. The information we collect with cookies is not sold, rented, or shared with any outside parties.PetSquared.com may use ad servers for the serving and/or targeting of ads, promotions and other marketing messages. Cookies may be used to control the type and/or frequency of ads, promotions or other marketing messages the customer views. We may also use third party advertising companies to serve ads on our site. These companies may employ cookies and action tags (also known as single pixel GIFS or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is non-personal and anonymous. If a user chooses to disable cookies, they may still use this site; however, the user experience will be negatively effected. Notification of Privacy Policy ChangesPetSquared.com will notify its users of changes to how personal information is used or stored by posting those changes on the home page of this website at least one week prior to the implementation date. If we make a significant change to the way we use, treat or disclose personal information, we will notify users by email.Contacting UsIf you have any questions about this privacy statement or this web site, please contact PetSquared.com directly at privacy@PetSquared.com. |
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