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Receive FREE SHIPPING on orders $75 or more!
*Sorry, oversized items are not eligible.

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Contact Information

Track My Order

You can track your order or request a tracking number using our simple track my order request form.

Customer Service

If you have questions about a product, a specific order or a problem with our website, please contact us at support@petsquared.com.

Order By Phone 1-888-991-PETS

You can place an order by phone by contacting us at 1-888-991-PETS or
1-888-991-7387. Our customer service and order taking hours are:

Monday through Friday - 7:00 AM Pacific to 7:00 PM Pacific
Saturday & Sunday - Please leave a detailed message

Designers, Manufacturers, and Distributors

If you are a designer, manufacturer, or distributor of unique or specialized pet products, please contact us at info@petsquared.com.

Advertisers

If you are interested in advertising on our site, please contact us at info@petsquared.com.

Privacy and Spam

If you wish to comment on our privacy policy or have a concern about possible spam, please contact us at privacy@petsquared.com.

Newsletter Comments and Suggestions

If you would like to see a newsletter article written on a specific topic, simply send your request to newsletter@petsquared.com.

Returns and Refunds

To initiate a return, send an email to returns@petsquared.com. Within the body of the email include the original order number, your name, and a method to contact you. We will then provide you information on how and where to return items.
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PetSquared.com 30-day Guarantee Satisfaction Guaranteed*
If you are not satisfied with your purchase, we will work with you to resolve your issues within 30 days of your shipped date.
*Return policy...
BackHome Pet Recovery Program FREE Pet Identification Tag*
Register your pet with our BackHome Lost Pet Recovery Program and receive a free pet identification tag.
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